+1. What makes the Life Learning courses unique?
+2. How do I write a review about Life Learning?
We love to receive positive reviews about our courses and love to hear your honest and constructive feedback. This is the only way we can really learn about what you want and how we can improve your experience learning within our community. You can leave a review after you complete your course on the course page or on your profile page. We would also love for you to review LL on our Facebook page here.
+3. I love your courses and want to share them with others. How do I do this?
a. We love that you want to tell others about Life Learning and your positive experience with us. In this way you can help others help themselves by introducing them to an educational platform that is really empowering them to own their health and wellbeing. b. In 2017 we will be launching a reward program that incentivizes you to refer people to LL by offering credits to LL courses and the opportunity to gift those credits to share with others. c. You can also share our courses on social media and show your friends and family all the LL badges and certificates you have been earning.
+4. I know some great teachers who you should get to teach your courses. How do I tell you about them?
We love that you have some health experts to recommend to LL. You can refer them to this link.
+2. Your Student Profile
+1. How can I see my course schedule?
Once you register and pay for a course your scheduled is automatically added to your profile calendar. You will also receive emails informing you that your course is available and if there are specific dates for attendance you will be reminded of these
+2. How do I get into my member section/student account?
You can login through the homepage of the website where it says login – top right-hand corner. Here you can update and change your personal details.
+3. I have forgotten my password. How do I get a new one?
You will be prompted to enter your email address to then receive an email with a link for you to click to create a new password. Please ensure you always keep your password safe and secure.
+4. How do I know that my personal details are safe?
All of our transactions are handled through Paypal which is the worlds leading online platform for transacting. You can read more about their policies here.
+2. Can I take an annual subscription out with Life Learning?
We will be introducing a subscription service In March 2017. Sign up to our newsletter to receive updates about when this is launching. Click here to register for the newsletter
+3. Can I gift a Life Learning course to someone?
You certainly can. You can gift a Life Learning course from $50 to $500. Click here to find out more.
+4. Can I receive credits to put towards other courses instead of a refund?
Yes you can. To be issued a credit in your Life Learning account email email@example.com with your profile name and details and your specific request. This will be processed within 24 hours and you will receive an email once the credit has been placed in your account.
+5. How long will in take for me to receive my refund?
No longer than 24 hours and in most cases it will be instant as it is handled through PayPal which is the world’s most trusted online payment provider.
+4. Course Specific
+1. How do I learn more about a particular health condition after I complete the 1 hour video? Can you refer me to other courses with more detail on the conditions?
At the moment, additional requests for courses and specific health condition education are being assessed on an individual basis. Please contact us at firstname.lastname@example.org with your request and our Head of Product Development will be in contact.
+2. My condition is not available on the site to watch. Can I make a request for a video on my condition? Are more conditions becoming available?
At the moment, new courses on specific health condition are being created all the time. Please contact us at email@example.com with your request and our Head of Product Development will be in contact within 24 hours.
+3. After I complete the professional education course, when should I expect to receive my credit points?
+5. Teachers and Subject Matter Experts
+1. How can I be sure that the teachers are objective and impartial?
The Life Learning Experts have nothing to gain from swaying you in any particular direction. Their only aim is to provide you with the honest and real, evidence based information that will set you on the path to confidently owning your health and wellbeing.
+2. Can I email the teachers once the courses have been finished?
Teachers will be available for you to email and online chat with in the Life learning community forums which you can access via your profile dashboard.
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